How long will my package take to arrive?

Get ready for some shipping excitement! Once your order sets off on its journey from our fulfillment center, we'll send you an email with tracking info, usually within 2-3 business days of placing the order.

We wish we could guarantee an exact timeline, but external factors can throw a few surprises our way. However, fear not, we've got some general estimates to set the mood:

United States

• All products, excluding books and posters: 2 - 5 business days.
• Books and posters: 2 - 14 business days.

Canada

• 10 - 12 business days.

Other International Destinations  

• Our products love to travel and usually reach international destinations in about 14-21 business days. However, in some cases, the journey might take a little longer—up to 4-8 weeks, especially for certain destinations that like to savor the suspense. So buckle up, stay patient, and get ready to welcome your musical treasures from around the world!

**Holiday season and unexpected times like COVID-19 can shake up shipping timelines. If you haven't seen tracking updates for 2 weeks, contact your Mentor or reach out to our Support team. Stay groovy!**