Why is my refunded amount different from what I paid?

All of our prices are listed and charged in USD. If you live somewhere with a different currency, then your bank will process the exchange rate at the time of purchase and again at the time of refund. Since the exchange rates are constantly fluctuating, this can result in a refund being less or sometimes more than what was originally paid. 

If you have any concerns about this we definitely recommend reaching out to your bank, but unfortunately, this is not something we have the power to control as it is entirely dependent on what the conversion rate is on a set day.

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